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FAQs

Contact


Please use the contact form in this section. Or the ‘Help?’ widget on the Homepage.

Our Customer Service team is available Monday-Friday 9.30am – 5.30pm GMT. We aim to respond to all messages within 24 hours but this may be longer during busy periods.

Phone: +44 0207 062 4197
Email: ecom@maharishistore.com

Maharishi London:

2 - 3 Great Pulteney Street
London W1F 9LY +44 (0)207 287 0388

london@maharishistore.com


Maharishi New York:

38 Lispenard Street
New York 10013 +1 (917) 265 8068

nyc@maharishistore.com

Placing an Order


Please ensure you select the correct location from the country selector in the menu at the top right hand side of the page on desktop or within the dropdown menu on mobile.

Size guides can be found on the product page, next to the description. Please contact us if you require further information.

We accept all major credit cards, PayPal, Shopify Pay, Google pay and Apple pay. Other local payment methods will also be offered at the checkout after selecting your shipping country.

It is currently not possible to collect your order in store, However, you can return your order to either of our London or New York stores.

You will receive a returns confirmation receipt from the store and our customer service team will process your return within 14 days.

Yes, you can cancel your order providing it has not been dispatched.

Please contact our customer service team at the earliest opportunity if you wish to cancel your order.

Where possible we will do our best to accommodate amendments to orders. Please contact our customer service team at the earliest opportunity.


We cannot process any changes or cancellations to orders during our sale periods

Shipping


We ship internationally with DHL Express. Please refer to the ​Shipping & Returns​ section of our website for information regarding the delivery time and cost.

Shipments to countries outside of the European Union and the United States may be subject to local taxes and/or import duties. You will be liable for any charges imposed by your local customs authority.

Please refer to the ​​ Shipping & Returns​ section of our website for information regarding Tax & Duties.

Where possible we will do our best to accommodate amendments to shipping addresses. Please contact our customer service team at the earliest opportunity.

Please contact our customer service team at the earliest opportunity.

Returns


Please log your return and download your shipping label for our (optional) pre-paid returns service


UK Customers click here
International Customers click here


Please view our returns page for further information on our returns policy.

We currently do not offer an exchange service. Please return your item for a refund and place a new order.

All orders can be returned with a pre-paid returns service. Please visit maharishi.returnscenter.com to book your return. The cost of this pre-paid service will be deducted from your total returns value.

Refunds will be issued within 14 working days from the day we receive your order back, and 21 days for international orders.

We cannot accept items that have been purchased from other retailers of maharishi products. Please contact the retailer that you purchased the item from for assistance.

Products


To receive a notification when an item is restocked subscribe to our ‘Notify me when available’ feature. Simply select the size you require on the product page and enter your email in the box provided.

Please contact our customer service team at the earliest opportunity.

If an item is received faulty or damaged, you will be entitled to a replacement or full refund.

Please contact our customer service team if you have a query about repairing maharishi garments.

Please sign up to our mailing list for up to date information on promotions and sales.


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